Exclusive
10% Off Your Order
Up to 97% Off New Arrivals
Up to 50% Off Select Online Vanities + Faucets
Click through and get up to 50% discount on select online vanities and faucets.
Ends in 3 days
Up to 97% Off Dresses
Up to 97% Off Sale Items
15% Off Students + Extra 5% Off Sale Items
Up to 81% Off Accessories
15% Off Your Order With Email Sign Up
Free Shipping on Orders Over $50
Earn & Redeem Points With Princess Polly Rewards
$25 Off Orders Over $99 When You Refer a Friend
Unlock Mystery Discount With Email Sign Up
Save on Deals and Offers Page
Get $22.99 Overnight Shipping FedEx on Orders Over $50
Princess Polly — Frequently Asked Questions
Is there free shipping at Princess Polly?
Standard shipping is free for orders over $50. Orders are usually shipped within 3-4 business days. Two-day and overnight shipping options are also available.
Can I cancel my Princess Polly order?
All orders are processed immediately and cannot be canceled. If you’ve made a mistake in your order or encountered another issue, visit the Returns page to have your concern addressed.
How soon will I receive my refund from Princess Polly?
All refunds will be assigned to the original card used for payment within seven business days. However, depending on your bank's clearance window, refunds can sometimes take longer. Reach out to customer service if the refund does not appear in your account after 10 business days.
What is the return policy at Princess Polly?
Products can be returned within 30 days unless severely damaged. Earrings, cosmetics, underwear, and beauty tools are the only nonrefundable products. If the item is worn or washed, a refund will not be issued. Any shipping fees paid upon order will not be reimbursed.
Why is my payment not working?
For the smoothest online experience, use Google Chrome or Safari to process your order. If your credit card is rejected, contact your bank or message the Customer Experience team.
How do I track my order?
You will receive an email with the tracking number once the order is ready for shipping. Once you receive the link, you can track your Princess Polly order until arrival.
Is Princess Polly based in the U.S.?
No, Princess Polly was first founded in Queensland, Australia, in 2005, and currently has an office in Gold Coast, Australia, and another in West Hollywood, California. The brand transitioned to an e-commerce store in 2010 and ships worldwide.
How do I get the best discounts at Princess Polly?
Join the email newsletter for exclusive discounts and announcements. You can also download the mobile app for in-app-only discounts and offers. When shopping for discounts, you’ll find some of the best ones in the sales or clearance sections.
Recently Expired Princess Polly Coupons
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20% Off Your Order
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25% Off Your Order
25% Off Your Order